For all spa bookings a full payment will be required at the time of booking to guarantee the reservation.
Please allow 24 hours' notice for cancellation or rescheduling of treatments to avoid a fee of 100% of your service.
Additionally, we require 72 hours' notice to cancel an overnight break, a Spa Day Experience, or a package experience to avoid a 100% charge.
Failure to arrive will result in a 100% charge.